Terms of Sales

These general conditions of sale apply to all sales made on the website: https://www.smart-power.fr/ These general conditions of sale are written in French and are therefore subject to the application of French law. In the event that they are translated into one or more foreign languages, only the French text will prevail in the event of a dispute.

TERMS OF USE

The user declares to have read and accepted the general conditions of sale prior to placing his order. Your use of this website therefore means that you accept all of these conditions, provisions and notices. We reserve the right to modify or update these conditions. We therefore invite you to consult this page regularly.

INTELLECTUAL PROPERTY

All website content (images, logos, graphics, text, infrastructure) is the property of "SMARTPOWER". Being the sole owner of the intellectual property rights, the user undertakes to respect the terms. All total or partial reproduction of this content is strictly forbidden and is likely to constitute an offense of counterfeiting.

EXCLUSION OF LIABILITY

All circumstances beyond the control of "SMARTPOWER" and the user preventing the performance under normal conditions of their obligations are considered grounds for exemption from the obligations of both parties and result in their suspension. Under no circumstances can “SMARTPOWER” and its partners be indirect incidents linked to the use of this website. All irresistible, unforeseeable, inevitable facts and circumstances beyond the control of the parties will be considered as force majeure.

PRODUCT & MAINTENANCE

Information on item availability is displayed when filling out the order form. The photographs, texts, graphics, information and characteristics illustrating the articles presented are not contractual. A size guide is available, we recommend that you refer to it before purchasing because returns are your responsibility.

PRICE

The price of the articles is indicated in euros and includes all taxes. All orders are payable in euros. "SMARTPOWER" reserves the right to change the price of an item at any time without explanation. VAT is included in the prices displayed on the site. The French standard rate of VAT (20%) is applied to all orders within the European Union. Please note that for countries outside the EU, local VAT as well as customs duties on imports are your responsibility. "SMARTPOWER" declines all responsibility for packages blocked at customs if the costs are not borne by the customer.

ORDERED

The user places his order online, within the limits of available stocks, via the online catalog. By completing the order form, he agrees to provide viable information for the smooth running of shipping and billing. The user agrees to purchase an item for his personal use and not for resale. All orders constitute acceptance of the price and product information in effect at the time of purchase. The archiving of purchase orders and invoices is carried out on a reliable and durable medium which can be produced as proof. The sale is considered final upon receipt of the order confirmation email accompanied by the invoice. If there is no email, please contact the after-sales service platform ([email protected]) in order to check that your order has been taken into account. "SMARTPOWER" reserves the right to refuse an order for any reason and without explanation.

SHIPPING

Shipping times are, within the limits of available stocks, applied at the time of confirmation by email of the order. The shipment will be made at the latest in a delay of 3 working days (France) / 7 working days (Europe & World). Beyond this period the user reserves the right to terminate the contract and cancel his order, it is mandatory to inform "SMARTPOWER" via the after-sales service ([email protected]). We ship your orders internationally, more precisely where our partner allows us. As the list of countries served is constantly evolving, we recommend that you check directly with our partner if you are unable to validate your delivery address. In case of unavailability of the product, the user will be notified as soon as possible and an amicable solution will be studied.

RETURN POLICY

Any item to be returned must be returned in pristine condition, unused, unopened and with all original tags still attached. It is mandatory toinform via the after-sales service ([email protected]) your desire to return the item. If you did not contact the return service, the returned parts will not be accepted. Please use a reliable, reputable sender with tracking or postage information. Lost and stolen packages are not our responsibility. The user has the right to return the item within 14 calendar days of receipt of the order. The return costs are the responsibility of the buyer unless it is a delivery error from "SMARTPOWER". Upon receipt of the return, "SMARTPOWER" will provide the user with an online credit or refund the original item and shipping costs.

COMPENSATION

In the event of violation of these conditions, violation of a law or a right of third parties or use of the website for illegal purposes, the user undertakes to defend and indemnify “SMARTPOWER” and its partners.

COMPUTING AND FREEDOMS

The data provided by the user is necessary for the processing of his order and for its invoicing. They can be shared with the various partners of "SMARTPOWER" responsible for the management and payment of orders. The user has a permanent right of access, modification, rectification and opposition with regard to information concerning him. Any action must respect the terms and conditions mentioned in the various articles.

SECURITY

"SMARTPOWER" is committed to protecting the user's personal data by applying digital security measures. A private key is used to encrypt your data, including your credit card information so that it cannot be read while it is being transferred over the Internet. However, it should be noted that the internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information on the internet.

COOKIES

A cookie is a file sent by a web server and saved by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This allows the web server to identify and track the web browser. Please note that if you refuse to accept cookies, you will not be able to access certain parts of our site. This is necessary, for example so that you can have a shopping cart on the site. The user has the possibility to manage his cookies in the menu of his web browser.

Updated on 09/07/2021