These general conditions of sale apply to all sales concluded on the website: https://www.smart-power.fr/ 

These general conditions of sale are written in French and are therefore subject to the application of French law. In the event that they are translated into one or more foreign languages, only the French text will prevail in case of dispute.

TERMS OF USE

The user declares to have read and accepted the general conditions of sale prior to the placing of his order. Your use of this web site therefore means that you agree to all of these conditions, provisions and notices.

We reserve the right to modify or update these terms. We invite you to visit this page regularly.

INTELLECTUAL PROPERTY

All content of the website (images, logos, graphics, text, infrastructure) is the property of "SMARTPOWER". As sole owner of intellectual property rights, the user agrees to respect the terms. all total or partial reproduction of this content is strictly prohibited and is likely to constitute a forgery offense.

EXCLUSION OF LIABILITY

Any circumstances beyond the control of "SMARTPOWER" and the user preventing the performance under normal conditions of their obligations are considered as causes of exemption from the obligations of both parties and lead to their suspension.

Under no circumstances "SMARTPOWER" and its partners can be indirect incidents related to the use of this website.

All facts and circumstances that are irresistible, unforeseeable, unavoidable and beyond the control of the parties will be considered as force majeure.

PRODUCT & MAINTENANCE 

Information about the availability of items is displayed when filling the order form.

Photographs, texts, graphics, information and features illustrating the articles presented are not contractual.

A size guide is available, we recommend you refer to it before the purchase because the returns are your responsibility.

PRICE

The price of the items is indicated in euros and include all taxes. All orders are payable in euros. "SMARTPOWER" reserves the right to change the price of an article at any time without explanation.

VAT is included in the prices displayed on the site. The standard French rate of VAT (20%) is applied to all orders within the European Union. Please note that for countries outside the EU, local VAT and import duties are your responsibility. "SMARTPOWER" declines all responsibility for parcels blocked at customs if the costs are not borne by the customer.

ORDER

The user places his order online, within the limits of available stocks, via the online catalog. By filling out the order form, he undertakes to provide viable information to the smooth running of shipping and billing.

The user agrees to purchase an item for his personal use and not for resale.

Any order is valid for acceptance of the price and product information in effect at the time of purchase. The filing of purchase orders and invoices is done on a reliable and durable support that can be produced as evidence.

The sale is considered final at the time of receipt of the order confirmation email accompanied by the invoice. In case of absence of mail, thank you to contact the platform of SAV (contact@smart-power.fr) to verify the consideration of your order.

"SMARTPOWER" reserves the right to refuse an order for any reason and without explanation.

SHIPPING

Shipping times are, within the limits of available stocks, applied at the time of confirmation by email of the order. The expedition will be done at the latest in a 3 working days (France) / 7 working days (Europe & World). Beyond this period the user reserves the right to break the contract and cancel his order, it is mandatory to inform "SMARTPOWER" via the after-sales service (contact@smart-power.fr).

We ship your orders internationally, specifically where our partner allows us. As the list of countries served is constantly changing, we recommend that you inquire directly with our partner if you are unable to validate your delivery address.

In case of unavailability of the product, the user will be notified as soon as possible and an amicable solution will be studied.

RETURNS POLICY

Any item to be returned must be returned in perfect condition, unused, unopened and with all original tags still attached. It is obligatory toinform via the after-sales service (contact@smart-power.fr) your desire to return the item. If you do not contact the return service, returned parts will not be accepted. Please use a reliable and reputable sender with tracking or postage information. Lost and stolen packages are not our responsibility.

The user has a right to return the item within 14 calendar days from receipt of the order. The Returns charges are borne by the buyer unless it is a delivery error from "SMARTPOWER".

Upon receipt of the return, "SMARTPOWER" will provide the user with an online credit or refund the item and the original shipping costs.

COMPENSATION

In case of violation of these conditions, violation of a law or a third party's right or use of the website for illegal purposes, the user agrees to defend and indemnify "SMARTPOWER" and its partners.

COMPUTERS AND FREEDOMS

The data provided by the user is necessary for the processing of his order and billing. They can be shared with the various "SMARTPOWER" partners responsible for managing and paying for orders.

The user has a permanent right of access, change, rectification and opposition regarding the information concerning him. Any action must respect the terms and conditions mentioned in the various articles.

SECURITY

"SMARTPOWER" is committed to protecting the personal data of the user by applying measures in terms of digital security. A private key is used to encrypt your data, including your credit card information so that it can not be read while it is being transferred over the Internet.

However, it should be noted that the Internet is not a completely secure environment and the website can not guarantee the security of the transmission or storage of information on the internet.

COOKIES

A cookie is a file sent by a web server and saved by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This allows the web server to identify and track the web browser. Please note that if you refuse to accept cookies, you will not be able to access certain parts of our site. This is necessary, for example so that you can have a basket on the site.

The user has the possibility to manage his cookies in the menu of his web browser.

 
Updated on 11/06/2019
 
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